Once your order has shipped, you will receive a Shipping Confirmation email containing a tracking number. You can use this number to monitor the status of your shipment. Please allow a few days for the tracking information to update in the system.

We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. The product must be in its original condition, unworn or unused, with tags and packaging intact. For items shipped to the European Union, a 14-day cooling-off period applies.

Shipping times vary by location. Generally, orders to the United States take approximately 7-14 business days, while shipments to Canada and Europe may take 10-14 business days. Please note that these estimates do not include our processing time of 2-5 business days.

Yes, we offer international shipping to various countries. However, customers should be aware that international shipments may incur import taxes, duties, and customs clearance fees, which are the responsibility of the recipient.

Goldenlumen specializes in a curated selection of stylish lighting solutions that combine vintage charm with modern convenience. Our product range includes items such as cordless table lamps and solid wood night lamps, designed to enhance the ambiance of both residential and commercial spaces.

If your item arrives damaged or defective, please inspect it upon receipt and contact us immediately. We will evaluate the issue and provide instructions on how to proceed with a return or exchange.

To maximize the lifespan of your lighting products, it is essential to follow the manufacturer's care instructions. Regularly dusting the fixtures, using appropriate bulbs, and avoiding exposure to extreme temperatures can significantly contribute to their durability and performance.

Unfortunately, once an order has been placed, we are unable to make changes to the shipping address. It is crucial to verify that the address entered is correct before submitting your order.